Frequently Asked Questions
Everything you need to know about your electronics shopping experience.
Are all electronics sold on Eid Deals original and brand new?
Yes, we guarantee that all products, from smartphones to home appliances, are 100% authentic, brand new, and sourced directly from authorized distributors.
What is the standard delivery time for my order?
Standard shipping typically takes 3-5 business days. During peak Eid sale periods, delivery may take up to 7 business days due to high order volumes.
Do products come with a manufacturer warranty?
Most of our electronic items come with a standard 1-year manufacturer warranty. Specific warranty details are listed on each product page under the 'Specifications' tab.
What is your return policy for defective gadgets?
We offer a 7-day hassle-free return policy. If your device is arrives defective or dead-on-arrival (DOA), please contact our support team immediately for a replacement or full refund.
Which payment methods do you accept?
We accept all major credit and debit cards, PayPal, and secure mobile payment options. Cash on Delivery (COD) is also available for orders under a specific threshold.
Can I track my shipment in real-time?
Absolutely. Once your order is dispatched, you will receive an email and SMS containing a tracking link to monitor your package's journey to your doorstep.